Safely serving our guests
Safely serving our guests
Cranmore Inn’s highest priority is the health, safety and security of our guests, staff, and business partners. We have been welcoming families and individuals since 1863 and are fortunate to live in a beautiful area that many people from near and far love to visit. We encourage you to stay at the Cranmore Inn recognizing that we continue to live in a new age, with COVID-19 present in all our communities.
Safety for our guests and staff has always been a top priority. The Cranmore Inn follows guidelines and recommendations from NH and Federal authorities including the CDC. Because there continues to be uncertainty around COVID-19, new strains of the virus, varying community levels in our area as well as areas travelers visit from, as well as inconsistent vaccination rates, we will continue to do everything we can to protect the health and safety of guests and staff by providing a safe and clean environment.
To that end we are asking that all guests staying at the Inn, regardless of vaccination status and community level, wear masks when moving through the Inn and when within 6 feet of others. In addition, we will not accept reservations from guests who have had recent contact with someone with COVID-19, or anyone who has shown COVID-19 symptoms (including fever, cough, shortness of breath or difficulty breathing, sore throat, new loss of taste or smell) in the 10 days prior to their arrival.
Currently our common areas both inside and outside the Inn are open when observing proper social distancing. This includes our pool (open Memorial Day through Labor Day daily from 10 – dusk), patio, front porch, living area, dining room, and TV room. Our hot tub, however, is open only by reservation from 10am – 10pm for guests older than 13 after arrival.
We are grateful for the trust our guests have shown the Cranmore Inn through the years. We want everyone to understand what we are doing today in the areas of cleanliness, hygiene, and social distancing so that when they walk through the doors of our Inn, they know our commitment to their health and safety, and that of our staff, is our priority.
By providing this information and establishing these protocols, we want our guests to know that we are doing everything we can to welcome them to a safe and clean environment. We will continue to review the situation regularly and advise staff and guests on appropriate measures to take. We remain vigilant and will work closely with all authorities for the health and safety of all. Thank you for choosing the Cranmore Inn and we look forward to welcoming you.
To minimize the risk of transmission through direct, person-to-person contact, the Cranmore Inn will be using signage in its lobbies to remind guests to maintain social distancing protocols. This signage will encourage guests to:
1. Maintain at least six feet of social distance.
2. Wear a mask when moving through the Inn or when within six feet of others.
3. Wash and/or sanitize their hands often.
4. Avoid close contact with others and cover their face when six feet of social distance not available.
5. Cover coughs and sneezes with a tissue (or elbow when unavailable).
6. Stay at home when sick or if you have a fever.
7. See a doctor immediately if symptomatic.
8. Clean any surface before touching it wherever possible.
Please note the cancellation policy for the Cranmore Inn
If you need to cancel your reservation you can do so without charge or penalty if you provide notice at least 14 days prior to arrival (except Journey to the North Pole packages whose deposits are non-refundable). As a small inn we generally don’t have the opportunity to rebook cancelled rooms. Therefore, guests are responsible for all charges in the event of late arrival, early departure, or cancellations made within 14 days of the arrival date, regardless of reason.
All guests should consider travel insurance, to offset the costs of cancellation fees in the event of unexpected travel delays or complications, or other unforeseen circumstances including sudden illness.
Given the COVID-19 pandemic, we will be following the guidelines as outlined in Cranmore Inn COVID19 Operating Guidelines.
“The Cranmore Inn is fantastic. The inn is always very clean and neat. The management and staff are fastidious in their cleaning now with COVID-19. The rooms are very bright and well maintained. Breakfast is included with you room and its a full breakfast. The staff is very friendly, caring and very knowledgeable about the area to include shopping, dining and local attractions. Danny and Bill were very informative about things going on in the North Conway area.”